FAQ

What material is your clothing made of?

Our clothes are ethically made using Standard 100 OEKO-TEX® certified material and printed with Standard 100 OEKO-TEX® certified ink. 

We use 100% polyester or a polyester/spandex blend, which makes our apparel durable and breathable and gives our tees that silky soft feeling you’ll want to wear 24/7. We also love the way our photographs print on this material and the slight sheen on our hoodies and jackets that give our clothes that wear anywhere versatility.

How does your sizing work?

Most of our men’s and women’s clothes run true to size. We recommend that you order one size up if you are in between sizes. 

Our 24/7 tee sizes are shown as men’s sizes. Men should size up, as they do run small. There is really no wrong size for women as the tees are meant to have a relaxed fit. Women should start with their regular size (e.g. if you are a small in women’s tops, order a small 24/7 tee) and go up one or two sizes for a baggier look.

Still fretting over fit? Refer to model photos and size charts on product pages for guidance or e-mail us at hello@common-skies.com with your questions.

How much is shipping?

Standard shipping is free for orders over $50. A flat shipping rate of $7 applies for orders under $50.

When will I receive my items?

In most cases, our apparel is made to order. Please allow up to 7 business days for processing and another 4-7 business days for shipping. COVID-19 restrictions may create additional delays. 

Please ensure your address is correct prior to submitting your order. Common Skies is not responsible for deliveries accepted at an incorrect address.

I found a typo in my address after I submitted my order. Halp!

If you have submitted an incorrect address with your order, please e-mail us at hello@common-skies.com ASAP and we will correct it on our end if possible. 

What is your return and exchange policy?

We will accept returns and exchanges postmarked by 14 days from the delivery date of your items. For example, if you placed the order on November 1 and it is delivered to you on November 14, you have until November 28 to send back your items. Items must have tags on and be in their original packaging when possible. Customer is responsible for postage. 

How do I initiate a return or exchange?

Please e-mail hello@common-skies.com with your order number to initiate your return.